I had keeping myself from using 1Password over eWallet for the last 7 months. I’ve got 1Password on a promotion last December and it was free. I got 1Password for Desktop Mac on a MacTree (forgot the correct promo name) for free around that time too. I’ve always liked eWallet but Illiumsoft’s downplay of the market on eWallet for Mac to be minuscule to that of the PC market leaves a sour taste in my mouth. Foolish and stupid – for loyal customers like me.
I’ve been a regular user of eWallet since v3.0 on my Windows Mobile phones about 4-5 years ago. I’d been happy with the user interface and usability of the password manager especially syncing it with a desktop companion on my Windows system. I’ve shifted to a Mac platform less than three years ago. Completely gone full Apple when I bought my iPhone classic and dumped my ETEN M600 Windows Mobile 2003 phone. I was glad eWallet had an iPhone app later that year. I’ve looked up the eWallet file I kept from my ETEN phone backup and loaded it to my iPhone. Voila! I got my eWallets back.
And that was just it. I updated a wallet or two but never opened the eWallet app unless I’ve got an existing wallet that has never changed for over a year. I had no way of syncing it to a desktop companion and have it backed up. The eWallet I keep on my iPhone has become volatile that I wouldn’t depend on keeping my passwords on an app that I can’t look up to on more than one device. (Yes, the iPhone has backup utility. But what if my iPhone breaks or gets stolen? How can I view my passwords now?)
I had been hoping that illiumsoft finishes their long-overdue promise to release eWallet for Mac but it seems like the release date gets pushed and pushed. I’d understand their concerns as I am a developer myself but as a customer I see it as no full commitment. Yes, the Mac market may be a fraction of the Windows PC market but can’t you count it with the number of potential users and sales you’d get from people they’d win over if they have a Mac desktop companion? eWallet started with a small user-base and thrived from there. Would it mean that maintaining a Mac version costs a lot more these days that they can’t put up time to have it released sooner? What’s with that?
It’s been nearly a year that I’ve waited for a desktop companion. I’ve got 1Password for the iPhone and Mac that I can switch to. I think it’s just but right that I’d switch now to have the convenience of syncing. Here’s hoping that 1Password would improve usability of the user-interface – a minor user preference issue I can live with, not like the neutered syncing capability of eWallet with Macs.